We recently sat down with Luis Benavides, CEO of Day1 Solutions, to talk about his experiences in the hybrid IT world.
How has Amazon Web Services redefined the delivery of IT services?
AWS is highly automated and provides unprecedented speed and flexibility for standing up enterprise applications and services. Robust, secure and scalable infrastructure coupled with vast economies of scale in a pay-as-you-go model are among the many compelling reasons that enterprises are moving more workloads to the AWS cloud. The cloud empowers enterprise customers to do more with less and enables them to stay ahead of the change curve on demand. The agility enterprises gain with AWS is a primary factor driving the move to the cloud.
What are the most compelling use cases you see for leveraging hybrid IT?
Disaster recovery and business continuity are great use cases for hybrid IT. The traditional model for backup requires a secondary data center with redundant infrastructure or a colocation space, which can be cost-prohibitive for many enterprises. Additionally, simply backing up and replicating systems does not provide for continuity of operations.
Infrastructure-as-a-service meets and often exceeds enterprise operational objectives, protecting against lost productivity and downtime at a highly affordable price point that traditional IT can’t replicate.
At Day1, we believe the cloud should be integrated with the data center architecture strategy, not in some independent silo. Hybrid to us is blending these worlds together, beyond simply just connecting them together; that is the future of hybrid IT.
When talking to your customers about data protection, what does IT look for?
IT leaders are like any other customer – they expect to get what they pay for and for the solution to work as advertised. Hybrid disaster recovery delivers on that promise. The larger challenge is building the customer’s confidence level that though they can’t see and touch it, IaaS is there when they need it and will protect their data. We believe a big part of our role as a services and solutions provider is to demystify how the cloud works so our customers will be confident in the outcomes they expect.
Can you give us a specific example of a hybrid data protection scenario?
There are many examples of hybrid data protection scenarios in today’s market. Our technology partner Cisco offers Intercloud for Business that will extend the customer’s VMware environment into AWS or Azure for migration of VMware workloads in and out of the public cloud infrastructure. This technology, accompanied by NetApp Private Storage and ONTAP Cloud, allows customers with NetApp systems to use native SnapMirror technology to replicate data either to a Hosted CSP that is connected to AWS via a dedicated connection or they can replicate directly into the NetApp ONTAP operating system running in AWS. When customers combine these two solutions in a data protection scenario, it offers a unique opportunity to take advantage of cloud resources that typically have not been available.
If an on-premise failure occurs, VMs and storage can be up and running within minutes in AWS, and workloads in the cloud continue to be managed alongside on-premise VMs. AWS workloads can be easily migrated back on-premise when the infrastructure is available. Automation is critical for effective disaster recovery and business continuity. The integration of Cisco’s Intercloud for Business and NetApp Ontap Cloud provides a solution for easily incorporating public cloud resources into existing operations and leveraging current skillsets and experience.
What differentiates Day1 Solutions from other managed service providers?
A traditional MSP model puts many boots on the ground but can be cost prohibitive for all but the largest enterprise customers. As an AWS cloud MSP, Day1 Solutions brings a wide and deep bench of technical expertise that understands the nuances of AWS infrastructure, along with proprietary automation tools that enable us to proactively deliver 24x7x365 monitoring and response at a far more competitive price point. We also provide these services to a large number of other AWS partners via white label, which enables them to focus on their core business while realizing an additional revenue stream.
MSP is inherently a difficult business that requires a level of organization, skill and proactive effort to do well. It’s not enough to just have technical staff available around the clock. That staff has to be trained and practiced on the environment to ensure that they can respond appropriately when needed.
We’ve been doing this in the AWS ecosystem for customers and other AWS partners longer than just about anyone and our continued growth and success is a strong indicator of how we differentiate in the market.